Contact the works
Send the rock type, the target product, and whether this is a pit, a decline, or a quarry. An applications engineer replies within three working days with a first view on t/h and first-steel date.
A useful first email
- 01
Rock type. Granite, basalt, ironstone, limestone — plus UCS and abrasion if you have them.
- 02
Target product. The sizes you are selling, and the spec they must meet (e.g. EN 12620).
- 03
The setting. Pit, decline, or quarry — and the headroom or haul distance that constrains the plant.
- 04
The tonnage you want. A number per hour, per shift, or per year — any unit, the desk converts.
- 05
New build, upgrade, or expansion. It decides which desk picks up the phone.
For wear parts, quote the drawing number from your first-ore sheet or part list — the parts desk ships against the frozen drawing.
How a quote starts →